Fix your pay App that pauses YouTube stream when screen is off (Android Galaxy S7)
Fix your pay App that pauses YouTube stream when screen is off (Android Galaxy S7)
This is not caused by the app itself but by the device and its settings. It simply don’t let the app to work while the screen is off which is something no app can change.
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Thomas Lörinczi commented
I don't have this problem.
Make sure your app is whitelisted in the device settings and installed battery saving apps, so it can still work and have internet access with the screen off.Did you update your device to Android 7.0?
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Hello,
you should receive my response to your ticket.
Please understand, that we haven't changed anything - for the vast majority of users, Youtube is still working well.
It may be some behavior introduced by Google or Youtube related to your phone.
Please answer my email and let's work together on some solution ;-).
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Jesse Keegan commented
Since I payed for a hardly usable extremely important feature to me that makescme not want to use your suddently floating garbage if you don't fix this bug I will take every opportunity to badmouth your product. Disgustingly frustrsting bug that appears when you start giving this company hard earned money directly. (Android Galaxy S7